Who we are
Our website address is: https://registeredoffice.london.
This website is owned and operated by Ghost Mail Ltd, a UK limited company (Company Number 11432238). We are registered with the ICO and we are licensed and supervised by HMRC under the Anti Money Laundering Regulations.
Ghost Mail is committed to respecting privacy at the core of its business values, thus recognizing the need for appropriate protection and management of any personal identifiable information clients share with us via this website or in any other communications.
Ghost Mail has established this Privacy Policy so clients may understand the level of importance we place upon privacy, and the extent of care with which we treat all client information and mail.
Ghost Mail does not collect any information of any nature from anyone browsing our website. We do not use cookies, hidden scripts or any third-party services with the exception of anonymously counting the number of visitors to this website and cookies needed to enable the website to function.
The only information retained is information supplied in the process of subscribing to our services.
Order details, including mail forwarding address, email address and payment method are secured by encryption. In the case of credit card orders, these are completed via the secure websites of PayPal and Stripe. Ghost Mail do not have access to customers’ card details at any time.
We do not store credit card details, nor do we share customer details with any 3rd parties; unless required to by law or for the purpose of collecting debts owed to us.
Ghost Mail does not lend, rent or sell our client list to anyone, nor do we spam or send unsolicited mails to any email address submitted at any time other than those needed to manage a client’s account.
Please be safe and responsible with your personal data whenever you are online.
All client information is treated with the greatest of respect, in the strictest confidence. Ghost Mail will never reveal a client’s identity unless required to by law or for the purpose of collecting debts owed to us.
Client account information is stored for 5 years after a client account is closed, to comply with the Anti Money Laundering Regulations.
Ghost Mail is located in the United Kingdom, which has some of the most advanced and sophisticated Privacy Laws in the world.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.